Question 1

What is Wrenox?

Accepted Answer

Wrenox gives local businesses their own online store and one simple dashboard to take orders, manage stock and deliver from every location.

Question 2

Who is Wrenox for?

Accepted Answer

Restaurants, bakeries, grocery stores, pharmacies and retail shops. It works for a single store and grows with you to chains and franchises.

Question 3

Do I need a developer or a website already?

Accepted Answer

No. Your store comes ready to use. If you already have a website, we can link it to your new store.

Question 4

Can I see it before I sign up?

Accepted Answer

Yes. Book a free 30-minute walkthrough and we will show you Wrenox with your own products. No commitment.

Question 5

Do you take a cut of my orders?

Accepted Answer

No. You pay a fixed monthly fee. Your payment provider charges its usual card fees.

Question 6

How do orders reach the right store?

Accepted Answer

Wrenox sends each order to the nearest store, based on the customer’s address and the delivery areas you set.

Question 7

Can customers pick up in store?

Accepted Answer

Yes. Customers choose store pickup at checkout and pick a time that suits them.

Question 8

Can each store set its own delivery areas, hours and fees?

Accepted Answer

Yes. Every store can have its own areas, opening hours, cut-off times and delivery fees.

Question 9

Can each store manage its own stock?

Accepted Answer

Yes. Each store gets its own workspace for stock, orders and customers, inside the rules you set.

Question 10

Can I set one price for every store?

Accepted Answer

Yes. On Growth and Chain plans you can set a price once and apply it to all stores.

Question 11

What happens when an item sells out?

Accepted Answer

It is marked as unavailable at that store, so customers never order something you don’t have.

Question 12

Who owns my customer data?

Accepted Answer

You do. Your customers, their orders and their contact details stay yours, and you can export them any time.

Question 13

Can I send offers to my customers?

Accepted Answer

Yes. On Growth and Chain plans you can send offers by text, email and app to the customers you choose.

Question 14

Can I control what my staff can see?

Accepted Answer

Yes. Give owners, managers and staff different roles, so each person sees only what they need.

Questions? We've got answers.

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